Payment Policy

 

At HandyTone, we are committed to providing a secure and transparent payment experience. This Payment Policy explains the payment methods, authorization process, billing requirements, and security measures applicable to purchases made through our website.

Accepted Payment Methods

We accept the payment methods displayed during checkout, which may include:

• Visa.

• Mastercard.

• American Express.

• PayPal.

• Apple Pay.

• Google Pay.

• Shop Pay.

• Other payment methods supported by Shopify.

The payment options available to you may vary depending on your location, device, order value, and the currency selected during checkout.

Only the payment methods displayed during checkout are currently available for your order.

Payment Security

Transactions are processed through Shopify and authorized third-party payment providers using secure and encrypted payment systems.

HandyTone does not store or have direct access to your complete payment-card details. Payment providers process your information according to their own security standards, terms, and privacy policies.

Billing Information

Customers must provide accurate and complete billing information, including:

• Full name.

• Billing address.

• Valid payment information.

• Email address.

• Telephone number when requested.

Incorrect, incomplete, or inconsistent billing information may result in payment failure, verification requests, order delays, or cancellation.

Payment Authorization

By placing an order, you authorize HandyTone and its payment providers to charge your selected payment method for:

• The product price.

• Applicable taxes.

• Shipping charges, when applicable.

• Any other charges clearly displayed during checkout.

Payment is generally required at the time of purchase.

An order confirmation acknowledges that we received your order. It does not necessarily mean that the order has been finally accepted. Orders remain subject to payment verification, availability, and fraud-prevention checks.

Pricing and Currency

Prices are displayed in the currency selected on our website or shown during checkout.

If you use a payment method issued in another currency, your bank or payment provider may apply:

• Currency-conversion fees.

• Foreign transaction fees.

• Exchange-rate adjustments.

• Other processing charges.

These charges are determined by your financial institution or payment provider and are outside HandyTone’s control.

Taxes and Additional Charges

Applicable taxes and shipping charges will be displayed during checkout when they can reasonably be calculated.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other destination-specific charges. Unless expressly stated otherwise during checkout, these charges are not included in the purchase price and remain the customer’s responsibility.

Failed or Declined Payments

If your payment is declined or fails:

• Your order may not be processed.

• The products may not be reserved.

• You may attempt payment again.

• You may select another available payment method.

A temporary authorization may sometimes appear on your account even when a payment is unsuccessful. These authorizations are controlled by your bank or payment provider and normally disappear according to their processing schedule.

If you believe you were charged despite an unsuccessful payment or cancelled order, contact us with your order details.

Fraud Prevention and Payment Verification

To protect our customers and business, HandyTone may:

• Review transactions.

• Request additional information or verification.

• Delay order processing while verification is completed.

• Refuse a payment.

• Limit or cancel an order suspected of fraud, unauthorized activity, or policy violations.

If an order is cancelled after payment has been successfully collected, the applicable amount will be returned to the original payment method.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible.

We will try to accommodate your request, but we cannot guarantee that an order can be changed or cancelled after processing or shipment has begun.

Any applicable refund will be processed according to our Refund Policy.

Refunds

Returns and refunds are governed by our Refund Policy.

Approved refunds are issued to the original payment method. Banks, card issuers, and payment providers may require additional processing time before the refunded amount appears in your account.

HandyTone cannot normally issue a refund to a different card, bank account, or payment method.

Contact Us

For payment-related questions, contact us at:

HandyTone, operated by Novaxia LLC
Email: contact@handytone.com
Phone: +1 (224) 202-8859
Mailing address: 8206 Louisiana Blvd NE, Ste A #8769, Albuquerque, New Mexico 87113, United States
Website: https://handytone.com